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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robbin Simon

September 1, 2026

5  out of  5
rating by Robbin Simon
"I had a great experience working with Diane Hagen and team at State Farm. They were friendly, professional, and genuinely took the time to make sure all my questions were answered about my life and auto policies. They made the insurance process simple and stress-free, and I really appreciated how helpful and responsive they were. I would definitely recommend Diane Hagen to anyone looking for someone who truly cares about their customers!"
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Kathy Tuan

August 29, 2026

5  out of  5
rating by Kathy Tuan
"Diane and her team are exceptional! We have gotten fantastic services from rental insurance to umbrella insurance! Highly recommend using her team for insurance need!"
We responded:
"Kathy, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Heidi Braun

August 29, 2026

5  out of  5
rating by Heidi Braun
"Diane and her team are amazing! I have been with this office since they opened and they never disappoint."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Tacoma. "
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Lisa Marie

August 28, 2026

5  out of  5
rating by Lisa Marie
"I had an excellent experience working with Candace Sealey to purchase my insurance. She was extremely knowledgeable, professional, and attentive to my needs. She took the time to explain everything clearly, answered all of my questions, and made the entire process easy and stress-free. Her customer service was exceptional, and I truly felt like she cared about helping me find the right coverage. I highly recommend Candace Sealey to anyone looking to purchase Life Insurance, Car Insurance or Homeowners Insurance!"
We responded:
"Lisa, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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M J

August 28, 2026

5  out of  5
rating by M J
"Candace is knowledgeable, thorough, kind, and is great to talk with!"
We responded:
"Thank you for the 5-star review of Diane Hagen’s team - we really appreciate your kind words! "
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Rya Chasmar

August 27, 2026

5  out of  5
rating by Rya Chasmar
"I have had insurance with Diane’s State Farm office for over a decade, and I would choose her every time! Diane & her team are extremely helpful, thorough in explaining products, and truly have my best interests in mind. They are who I call if I have any insurance questions! Give Diane a call today!"
We responded:
"Rya, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Melia Johnson

August 26, 2026

5  out of  5
rating by Melia Johnson
"This company is amazing . I have never had any trouble they always answer the phone fast and efficient. Give great advice when it come to the best car insurance soon as I got my license they were the first company I called that gave me reasonable prices for me and my family! Did I mention they also call to check up and make sure you’re doing okay! Yeah 10/10 would recommend 😊"
We responded:
"Hi Melia,

Thank you so much for the amazing review! We’re thrilled to hear you’ve had a great experience with us. We truly appreciate your recommendation and the 10/10 rating. If you ever need anything, we’re always here! 😊

— Diane Hagen State Farm"
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Ash Sexton

August 25, 2026

5  out of  5
rating by Ash Sexton
"This agency has always been great. Today, I spoke with Kat who was extremely friendly and answered all my questions."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Tacoma insurance team. "
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Tyler Archuleta

August 25, 2026

5  out of  5
rating by Tyler Archuleta
"Worked with Erich, saved me a bunch of time and money on my coverage. Made the process very easy, and was able to cover a collector car with no issues. 10/10 will recommend to friends"
We responded:
"Thank you so much for the 5 stars, Tyler! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Kymberly Norrick

August 22, 2026

5  out of  5
rating by Kymberly Norrick
"I always have great experiences with Diane Hagan State Farm! Diane and her team are friendly, professional, and genuinely helpful. They took the time to answer my questions, explain my options clearly, and make the whole process easy and stress-free. It’s refreshing to work with an insurance office that truly cares about its customers. I highly recommend Diane Hagan State Farm to anyone looking for knowledgeable, reliable, and personalized service!"
We responded:
"Kymberly, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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kirsten nelson

June 4, 2026

5  out of  5
rating by kirsten nelson
"I would highly recommend Diane Hagen State Farm Agent. I worked with Erich, he explained the coverage in great detail, answered all of my questions, signed me up and saved me 22% for better coverage! Erich was patient, friendly and took the stress out of purchasing home and auto insurance. Thank you!!!"
We responded:
"Thank you so much for the 5-stars, kirsten! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Sherry Edwards

May 28, 2026

5  out of  5
rating by Sherry Edwards
"Carrie at Diane Hagen's office is always friendly and helpful when I call. Makes calling your insurance company so much easier when I know her team gives the best service 😁"
We responded:
"Thank you so much for the kind message, Sherry! 😊 I really appreciate hearing that my team is always friendly and helpful when you call—knowing you get great service makes a big difference. I will be sure to share your compliments with everyone. "
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Allison Drake

May 24, 2026

5  out of  5
rating by Allison Drake
"I've been a customer with Diane Hagen State Farm for approximately 15 years, and I honestly can't imagine having any other insurance agent! Over the years, Diane and her amazing team have helped me navigate some of the most difficult situations I've experienced, and the compassion, patience, and genuine interest in helping me that they always demonstrate is nothing short of incredible. Since first coming to Diane Hagen State Farm, I've referred multiple members of my own family, and a number of my closest friends, to also do business with Diane and her team. There's no one I trust more! 1,000/10 would recommend this agency to anyone!"
We responded:
"Wow, thank you for the 5-star review, Allison! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Isaiah Taylor

March 25, 2026

5  out of  5
rating by Isaiah Taylor
"Candace helped me set up my life policy and she was very thorough in explaining everything. You can tell the people here care about their clients and believe in the product"
We responded:
"Thanks so much for the amazing review, Isaiah! We really appreciate your support here in Tacoma . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Trevor Mohror

March 15, 2026

5  out of  5
rating by Trevor Mohror
"Erich was able to get us a quote and save us almost $1200/year within a few minutes of calling."
We responded:
"Thank you for your kind review of State Farm Agent Diane Hagen’s Team. We appreciate it!"
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Lupe Cueva

February 19, 2026

5  out of  5
rating by Lupe Cueva
"State Farm has been excellent to work with for my business insurance. As a physician and small business owner, it was important to have coverage that truly protects my practice. Their team has been professional, responsive, and easy to work with every step of the way. They made the process straightforward and gave me confidence that my business is properly covered. I highly recommend State Farm to other business owners seeking reliable, high-quality insurance."
We responded:
"Lupe, thank you for your wonderful review of State Farm Agent Diane Hagen’s Team!"
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Robin Caraway

February 11, 2026

5  out of  5
rating by Robin Caraway
"We chose Diane as our agent when we moved to Tacoma 12 years ago. She’s wonderful! Her staff is always helpful and knowledgeable. Professional, caring and always there when we need them."
We responded:
"Thanks so much for the fantastic rating, Robin! We are so glad you had a positive experience with us here on State Farm Agent Diane Hagen’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Bren Puth

January 5, 2026

5  out of  5
rating by Bren Puth
"Pat was such a great help in assisting my grandmother and I with situating payments for her insurance policies. Pat was incredibly patient and understanding as my grandmother doesn’t speak English very well. If we had the choice to decide who we would prefer to talk to the next time, it would definitely be Pat every time. Diane Hagen Insurance Agency are very lucky to have such a great account manager in Miss Pat Wagner."
We responded:
"Thank you so much for your heartfelt feedback! Kat will be delighted to hear how much her patience and support meant to you and your grandmother. We're grateful to have you as part of our Diane Hagen Insurance family!"
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M P

November 26, 2025

5  out of  5
rating by M P
"Thank you so much Erich for taking the time to help me find a better coverage when my prior insurance was ridiculous. Very friendly & amazing."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Erich was able to help you find better coverage and provide a friendly, amazing experience. If you ever need assistance in the future, we're here for you!"
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Brian Anderson

November 17, 2025

5  out of  5
rating by Brian Anderson
"I wanted to take time to give special thanks and deep appreciation to Diane Hagen, Carrie Clark and their State Farm team in Tacoma WA. They helped me navigate through a very difficult circumstance with my home after a car went off the road hit my house. They were extremely understanding, displayed empathy and knew exactly what to do to get my house repaired. They were very receptive and got back to me quickly with answers to my questions. They exemplified a high level of professionalism, integrity and personal concern. I highly recommend Diane Hagen State Farm Agency for insurance. Thanks again for everything...you all will be missed.

Brian
Cary, IL"
We responded:
"Thank you so much for your kind words and thoughtful review. The entire team truly appreciate your recognition and are glad we could support you through such a challenging time. We will certainly miss having you as a client now that you’ve moved, but we wish you all the best in your new location. Please don’t hesitate to reach out if you ever need anything in the future. Thanks again for your trust and recommendation!"
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chala stalkfleet

November 13, 2025

5  out of  5
rating by chala stalkfleet
"Best service by far! Worth every penny. Diane and her staff have my complete trust in taking care of my insurance needs. Very knowledgeable on all topics of insurance. Won’t go anywhere else!"
We responded:
"Thank you so much for your wonderful review! We're honored to have earned your complete trust, and my team and I are dedicated to providing the best service possible for all your insurance needs. It means a lot to know that our knowledge and support have made a difference for you. We look forward to continuing to serve you for years to come!"
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Mimi Kray

November 12, 2025

5  out of  5
rating by Mimi Kray
"Diane Hagen epitomizes everything and more of what is expected and desirable in a State Farm Agent. She is knowledgeable, available, and compassionate in helping with unexpected claims. Diane goes above and beyond is doing everything possible to resolve a claim as quickly and successfully as possible.
If a client wants The Best Insurance Agent possible, call Diane!!"
We responded:
"Thank you so much for your kind and thoughtful review! We so glad we could provide you with the support and service you needed during your claim. We are committed to going above and beyond for our clients, and your words truly mean a lot to me. If you ever need anything else, please don’t hesitate to reach out—We always here to help!"
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Kevin Wilkinson

November 4, 2025

5  out of  5
rating by Kevin Wilkinson
"Worked with Erich today after not being happy with a previous insurer's renewal quote.
Brilliant at his job and friendly to boot. Passing this on to all my friends."
We responded:
"Kevin, Thank you for the kind words. "
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Raymond Pasillas

September 18, 2025

5  out of  5
rating by Raymond Pasillas
"These guys are the best in Tacoma with customer service."
We responded:
"Thank you for your kind words! We’re honored by your recognition and grateful for your support."
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Betsy Sawyers

February 10, 2025

5  out of  5
rating by Betsy Sawyers
"Diane Hagen and her staff go above and beyond to make sure you are satisfied and have your needs met. Great customer service is a priority for her agency."